Return Policy
Return Policy
Exchange & No Refund Policy – Faithora Shops
At Faithora Shops, we strive to deliver quality products. Please read our policy carefully before making a purchase.
1. Exchange Policy (7 Days Only)
We offer exchange only within 7 days of product delivery.
To be eligible for an exchange:
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The item must be unused and in original condition
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It must be returned with original packaging and tags
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Proof of purchase is required
2. Non-Returnable / Non-Exchangeable Items
The following items are not eligible for exchange:
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Used or damaged products (not due to our fault)
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Personal care items, hygiene products, or innerwear
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Customized or personalized products
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Items purchased on clearance or sale (if applicable)
3. No Refund Policy
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We do not offer refunds under any circumstances
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Only exchanges are allowed as per the policy
4. Damaged or Incorrect Products
If you receive a damaged or wrong product:
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Contact us within 48 hours of delivery
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Share clear photos/videos as proof
We will review and arrange a replacement if applicable.
5. Exchange Process
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Contact us via email or support
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Our team will guide you through the exchange steps
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Customers may be responsible for return shipping charges (if applicable)
6. Shipping for Exchange
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Once we receive and inspect the returned item, the exchange will be processed
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Delivery timelines may vary depending on location